Insan
Maintenance records and engineering work

Three Engagements

How we work with your maintenance team

Each engagement is scoped to where your team actually is — not where a platform vendor would like you to be. You can start with a short workflow review and go no further if that is enough.

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Methodology

Our approach to AI reading integration

We do not parachute in a platform and leave. Each engagement starts with reading, ends with a written output, and involves your engineering team at every step.

1

Read Your Records

We start by reading a sample of your actual maintenance history — not a demo data set.

2

Write a Brief

We produce a short written assessment of what AI reading would and would not help with at your facility.

3

Supervised Pilot

If you choose to proceed, we deploy an AI reading assist with a six-week supervised period and bilingual training.

4

Ongoing Stewardship

For mature deployments, we provide quarterly audit and written briefs for your engineering leadership.

SVC-001 / Engagement One

Maintenance Workflow Review

A short engagement where we sit with your maintenance manager and one senior technician. We read a sample of historical maintenance records, downtime logs, and condition-monitoring reports, then write a brief on where AI summarisation could carefully ease the reading load — without replacing engineering judgement on intervention.

  • Sample record analysis across your asset classes
  • Written brief for maintenance manager and engineering lead
  • Honest assessment — we will say where AI is not appropriate
  • No commitment to proceed beyond this engagement

Process Steps

1

Initial call to understand your maintenance environment and CMMS setup

2

Review session with maintenance manager and senior technician (on-site or remote)

3

Reading of record samples — typically 3–6 months of maintenance history

4

Written brief delivered within 10 working days of the review session

Fixed Fee

RM 1,140

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Maintenance records review
CMMS records reading and drafting
SVC-002 / Engagement Two

Records Reading & Drafting Pilot

A measured deployment of an AI assist that reads CMMS records and condition-monitoring data, drafts maintenance memos, and surfaces patterns across similar assets. Integration is read-only and outside any operational control system. Engineers confirm every recommendation. Includes a six-week supervised period and bilingual training.

  • Six-week supervised period with Insan advisory oversight
  • Read-only CMMS integration — no write access at any point
  • Bilingual training in English and Bahasa Malaysia
  • Pilot summary report at the end of the supervised period
  • Engineer confirmation checklist provided for ongoing use

Process Steps

1

CMMS read-access configuration and data handling agreement

2

AI reading assist deployment with initial calibration to your asset register

3

Bilingual training sessions for maintenance manager and nominated technicians

4

Six weeks of supervised operation with weekly check-ins

5

Written pilot summary and recommendation for ongoing or exit

Fixed Fee

RM 5,090

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SVC-003 / Engagement Three

Quarterly Stewardship

A recurring advisory engagement for maintenance leaders whose teams already use AI reading assists. Each quarter we sample outputs, audit boundaries, and write a brief for your head of engineering. Includes alignment with JKKP, OSHA 1994, and customer audit expectations, plus a yearly written summary for your management review.

  • Quarterly sampling and boundary audit of AI outputs
  • Written brief for head of engineering each quarter
  • JKKP and OSHA 1994 alignment check included
  • Customer audit expectation review
  • Yearly written summary for management review

Each Quarter Includes

1

Sample review of AI reading outputs from the previous quarter

2

Boundary check — ensuring AI has not drifted toward decision-making roles

3

Regulatory alignment review against JKKP and OSHA 1994 current requirements

4

Written brief delivered to head of engineering within 5 working days

Fixed Fee per Quarter

RM 4,720

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Quarterly engineering audit

Decision Guide

Which engagement is right for you?

Most clients start with the Workflow Review. Some find that sufficient. Others move to the Pilot. Stewardship is for teams already operating an AI reading assist.

What you need Workflow Review
RM 1,140
Records Pilot
RM 5,090
Quarterly Stewardship
RM 4,720 / qtr
Written assessment of AI fit for my facility
Live AI reading assist on CMMS data
Bilingual team training
Ongoing JKKP & OSHA alignment checks
Quarterly written brief for engineering leadership
Yearly management summary report

Best for: Workflow Review — Teams curious about AI integration who want an honest written assessment before committing to anything.

Best for: Records Pilot — Teams ready to trial AI reading on live CMMS data with proper supervision and bilingual support.

Best for: Quarterly Stewardship — Teams already using an AI reading assist who need ongoing audit, alignment, and engineering leadership reporting.

Transparent Pricing

Fixed-fee engagements, no hidden costs

SVC-001

Workflow Review

RM 1,140

one-time engagement

  • Record sample analysis
  • Written brief
  • No follow-on required
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Most Common Start

SVC-002

Records Pilot

RM 5,090

six-week engagement

  • Live CMMS reading assist
  • Bilingual training included
  • Supervised 6 weeks
  • Pilot summary report
Enquire

SVC-003

Quarterly Stewardship

RM 4,720

per quarter

  • Quarterly output audit
  • JKKP/OSHA alignment
  • Written brief included
  • Yearly management summary
Enquire

Standards

Shared protocols across all engagements

Data Handling Agreement

Every engagement begins with a written data handling agreement. Your maintenance records are not used to train external models.

Read-Only Integration Standard

No write access to CMMS. No connection to operational control systems. This standard applies without exception across all engagements.

Engineer Confirmation Requirement

AI-drafted memos require named engineer confirmation before use. A review checklist is provided for all clients.

Regulatory Awareness

JKKP guidelines and OSHA 1994 requirements are referenced in all briefing documents and checked during stewardship reviews.

Bilingual Documentation

All written outputs, checklists, and training materials are available in English and Bahasa Malaysia.

Written Outputs Standard

All deliverables are written documents in daybook format — not dashboards, not alert systems, not software interfaces.

Not sure which engagement fits your situation?

Send us a short message and we will suggest the most appropriate starting point for your facility and team.

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